Tag

Troubleshoot

Trace common audio problems and find the next safe step.

2 articles

Articles tagged Troubleshoot

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Connections & compatibility

Why do speakers hum, buzz or hiss? Safe checks

Hum, buzz and hiss describe different listening impressions, but none identifies a faulty component by itself. Record when the noise occurs, then change one supported external signal connection at a time. Keep protective grounding intact and use the results to narrow the affected path, rather than treating a temporary improvement as proof of a repair.

PN
Pure Neo editorialUpdated 4 Oct 2026
Connections & compatibility

No sound or one speaker not working: what to check

A silent system or missing channel does not immediately identify a failed speaker. Check playback, routing, controls and accessible connections, then change one compatible part of the signal path at a time. Record whether the symptom moves or stays so you can give support useful evidence without opening equipment or guessing at unfamiliar wiring.

PN
Pure Neo editorialUpdated 4 Oct 2026